To activate Noticia Go, perform the following steps:
- From the Portal Home, navigate to UI Extensions
- Click Noticia Go AI
- In the sidebar, click Cases and activate the applicable case(s)
- Navigate to the case(s) and perform the following
- Click Features in the Case Setup menu and scroll to the bottom
- Activate Noticia Go for applicable groups
- Create a Workspace Layout like this:
- Create a three fields (if not already created) and add them to a conditional coding pane like this:
- Notify the client and provide training if necessary
If the fields are not yet created:
- Create a new memo field, one to many
- At the end of the name, add (ID = ####-##)
- To find the ID, open developer tools in chrome (settings, more tools, developer tools)
- Select the Network tab
- click on your field in the settings menu and you will see the new entry. find the composite ID
- Paste that in the field name for ease of use
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