Accessing Nuix Neo Discover & Troubleshooting Tips

Modified on Fri, 25 Jul at 10:20 AM

To access the Nuix Neo Discover SaaS platform, go to this link:
https://ringtail.ca.nuix.com/


If you have not yet been provided login credentials, or if you need to reset your password, contact us at support@noticiasolutions.com


Troubleshooting common access issues

  • Important: If you save or bookmark the link after you've clicked on it, your browser might include extra text after ".com/"—this can prevent the page from loading properly. To avoid this, make sure you bookmark exactly the link shown above.
    • If you have navigated to the wrong link and see an error message, simply close the tab and open a new session with the correct link.
  • You can only use Nuix in a single window at a time, unless you have opened a linked workspace. Having two windows open with independent Nuix sessions may cause both sessions to log out.
  • If you forgot your password, reach out to support@noticiasolutions.comto get a password reset link. For security reasons, this cannot be done by the user, it must be done by the administrator.

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