Clone Cases: Recommended Customization

Modified on Fri, 25 Jul at 11:38 AM

Managed Organization firms benefit by having the ability to administer their own portal. This means the case used as the template for cloning can be customized to fit the firm's needs. 


Noticia has already populated the clone case with the fields that we find the most valuable. These include:

  • Relevance
  • Privilege type
  • Coding clarifications
  • and more.


In addition to these default configurations, we suggest that all Managed Organization firms personalize the clone case to best suit your internal workflows and processes. 


Recommended Clone Case Customizations

We suggest you review and consider customizing the following:

  1. Default Fields
    1. By adding and renaming fields, you can align the language in Nuix Neo Discover with the vernacular used by your team. This smooths the transition/training process and increases comprehension
  2. Workspaces
    1. Adding customized workspaces can be a great way to align all of your users around a common workflow. 
    2. We suggest to add the Noticia Go AI workspace to all cases by default
  3. Case Groups
    1. Depending on the hierarchy and case management approach you take at your firm, you may want to add/remove/rename Case User Groups to ensure the right users have access to just the features they need, without unnecessary options or clutter.

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